On the night shift, the Philippines' call centres meet their replacement
In Manila's BPO towers, agents now share their headsets with AI co-pilots. From the floor, the question is not whether the bots arrive, but who survives them.
Expert views, founder stories and sharp analysis decoding the forces shaping Asia.
In Manila's BPO towers, agents now share their headsets with AI co-pilots. From the floor, the question is not whether the bots arrive, but who survives them.
Every government wants its own large language model. Most are buying expensive symbolism. Here is what real AI sovereignty would actually require.
Having built and sold a contract-manufacturing empire, Le Quang Huy is wagering his fortune and reputation on industrial robots made in Hanoi. He explains why he started over.
A generation of self-made tycoons is stepping back. How their heirs, advisers and family offices manage the passage will reshape capital flows from Singapore to Mumbai for decades.
Jakarta turned an ore ban into an industrial revolution. Now oversupply, Chinese capital and a carbon backlash are testing whether the strategy can survive its own success.
A draft framework would raise insured deposits to ₹15 lakh and risk-rate premiums for the first time — a quiet rewrite of India's banking safety net.
The list is short. The exclusions are louder than the inclusions.